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An error occured during the processing of the SAML authentication request.

Note: No login has occured! The SSO-Login failed with an exception before correct authentication could be established. This can have one of the following reasons:

  • The certificate for SAML communication of your IdP has expired.
  • Cookies containing outdated / expired authentication information were used by your browser.
    • Try opening the HPC Portal in a private tab, and login there: If login is successfull, outdated cookies are used in normal sessions.
    • Clear all cookies related to the HPC Portal and/or your IdP from your browser, and try again in a normal session.
  • Other special cases of SAML based authentication, such as non-transmitted or wrong NameID-Format.

Contact us at hpc-support@fau.de with a screenshot of this page attached for assistance.


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